Logos and other trademarks within this site are the property of their respective owners. .hmg-jb .apply-progress-bar li.active > a, How do I change the License Plate number registered to my BancPass Toll Sticker? Track correspondence sent, received, or requiring further action in case management system. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. San Antonio, TX. Get a free Virtual Credit Card to signup for Subscriptions. Reveal contacts of top Harris County Toll Road Authority managers and employees. I dont want to contineue with the service You may choose to opt-out of ad cookies. Sugar Land, TX 77479. For security reasons, we do not allow the name, driver's license number, tax ID, and/or company name on the account to be changed online. We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. However you identify and whatever your background, we encourage you to apply today. Were proud to be a part of the following organizations: There are currently no related jobs. I have a disabled vet plate or other plate that allows for free tolls? to start. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Voice messages left after hours will be returned the following day. Users can view their account balance via the BancPass phone app. Customer Service. or by texting the word BALANCE to 866.978.5061. How do I contact customer service? if(typeof jQuery == 'undefined') { The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. Manage your account with automatic text reminders and the BancPass mobile app. So, Ive pretty much given up. + EZ TAG phone number . Please contact customer support if you require additional assistance. How can I contact Harris County Toll Road Authority about my bill? Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. It is also up to the User to adhere to all Toll Operator requirements. I ordered our transponders on July 3, 2020. Why isnt my app updating my tolls? 6538 South Frwy. } Save my name, email, and website in this browser for the next time I comment. How is the BancPass Toll Sticker program different from other toll tag programs?? Can I find my bill online? Prior experience in a customer service-related role. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. Since 1989, we have been bringing employers and job seekers together in various industries and positions throughout Texas. 281-875-3279. How is Harris County Toll Road Authority rated? W. Please check with other tolling agencies directly for questions about their policies and programs. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . . Ability to use sound judgment, coming to logical conclusions. 3rd Shift 11pm-7am Non-Bilingual or Bilingual. More Harris County Toll Road Authority FAQs. Please put the word VIOLATION on the subject line. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. - Leading role in assigning and receiving I.T. Visit the Career Advice Hub to see tips on interviewing and resume writing. Experience in a law office, collections environment, or tax office preferred. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone. Your toll account is linked to your credit card & automatically replenished when a minimum balance is reached. They charged my account 2 times within the same minute . .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. In addition to this page, follow us on Twitter to get the latest news and updates! You can contact them directly by phone at 281-875-3279. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. Everyone is always so nice and helpful when dealing with the staff at Resource. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. this toll road is operated by different agencies. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). They are always available to assist and have a conversation. Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. During this time, HCTRA's Customer Service call center hours are Monday through Friday, 9 a.m. to 4 p.m. Customers may experience longer wait times due . As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. } Unpaid tolls may result in additional fees and penalties, including issuance . I try to cancel by Phone but i cant make it The amount of a reload includes a $2 fee. . for HCTRA (VEC)$15.75/hr. Since 1989, we have been bringing employers and job seekers together in a variety of industries and positions throughout the greater Houston area. The Harris County Toll Road Authority does not operate any portion of the Grand Parkway. There is a $2 charge for reloading your tag. Business operations will resume Tuesday, January 19. Discover which options are the fastest to get your customer service issues resolved.. established on your HCTRA.org log in. https://sprod-m.hctra.org/FAQs/What_is_a_Toll_Violation#! 281-875-EASY (3279) You may visit their website or send an . Social . HCTRA cares about your comments & concerns. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. Support Phone. .script("/js/nouislider.min.js").wait() Get email updates for new Customer Service Representative jobs in Houston, TX. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. Customer service is terrible. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. Toll amount owed is typically available within 7-10 business days of your trip. var jb_url = 'careers.resourcestaffing.com'; Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. BancPass service fees may also apply. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . background-color: #376d7d; 6538 South Frwy. #jb-user-account-nav>li.active>a { .hmg-jb a, .hmg-jb a:hover, .hmg-jb a:focus, .hmg-jb-text-primary { . Customer Service Representative at Harris County Toll Road Authority Katy, Texas, United States. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). This app is so annoying so Ill be locked out for a hour and it still wont let me access it, hello I Want to cancel all the EZ Tags that i hve in all my cars Sep 2015 - Dec 20172 years 4 months. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. 3,107,130 Active TxTags as of March 1, 2023. background: #376d7d; if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Some Toll Operators have billing delays. You are about to be logged out due to inactivity. Purchase your BancPass Toll Sticker online or at participating retailers. Log in to manage your EZ TAG account. } | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Out-of-state license plate transactions may take up to 30 days to post online. Login to your EZ TAG account. Harris County Toll Road Authority. 1485. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Shift: 7am-3pmMust Be Bilingual. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Users can even use credit cards to replenish their account. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. background-color: #376d7d; Optional For Hilton Honors related questions or issues. You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Will I still have to pay for pending toll charges? Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Monthly statements allow you to view your account activity. For questions about the Grand Parkway, . Your real card info stays hidden. Ripoff Report Needs Your Help! This is an error with the Toll Operators billing system. Love my recruiters & clients. For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. Phone Number. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. Payments are free with a linked bank account. Call Center [HCTRA] $15.75 /hr. Last Modified May 6, 2020. You can unsubscribe from these emails at any time. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. Available Seven Days a Week . - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Your Contact Information. Houston, Texas 77021, Media RequestIncident on RoadLandscapeRoadway ComplaintRoadway DamageWebsite IssueOther, BLUERIDGE TRANSPORTATION GROUP, LLC Common questions, curated and answered by doxo, about paying Harris County Toll Road Authority bills. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. You'll need to update your log-in credentials. .hmg-jb-alert-info, .hmg-jb-alert-success { Learn more in our Cookie Policy. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . See all the best ways overall to get in contact with EZ TAG ASAP. Problem is, I wasn't anywhere near Houston when they alleged that I drove through their toll road. Your job seeking activity is only visible to you. For roadside . Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Use the EZ TAG lanes today! If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Saturday 8:00 AM to 4:30 PM. CSC has an average consumer rating of 3 stars from 24 reviews. Jan 2023 - Present2 months. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Phone Numbers. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Important: All applicants must complete the assessment. The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. High School diploma or equivalent required. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. 281-875-3279. Pay and Career. US. Meeting daily, weekly, and monthly production objectives. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . You may visit their website or send an email request by clicking HCTRA Email Support. x We use cookies to ensure that we give you the best experience on our website. Position requires ability to work in a very structured environment with a diverse workforce. Customer Service Hours Prevent apps from taking your money without permission. Learn More. Job Description Collections Violations Dept. .hmg-jb-panel-body { Houston, Texas 77021 Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . This position primarily operates in a professional office environment. If you have received an invoice and you feel it is in error, take a picture of the invoice or scan it and send to support@bancpass.com. X | CLOSE. And Use The Features That www hctra org login Offers On Their Portal. Join to view profile Harris County Toll Road Authority . https://sprod-m.hctra.org/TollRates?tollRoad=Ft. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. The minimum reload amount is $15. Get started today. These essential cookies may also be used for improvements, site monitoring and security. Please include the detailed page showing the license plate, time/location and toll amount. TxTag has launched a new website to make it even easier for you to manage your account. We will resume normal operations Tuesday, December 27. If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Text message rates may apply. } } You can try any of the methods below to contact EZ TAG. If you continue, you agree with our policy statement. } I have worked here for over 3 years and I have the utmost love and appreciation for this company. What do I do if my vehicle or Tag is lost or stolen? 1 follower 1 connection. Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. 9 followers 9 connections. Would you like to stay logged on? Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Full Name. No you cant registration is done at the tax office in Harris county you can register pick up your toll tag at the toll authority office or handle other matters regarding the toll system, 1855 S Sam Houston Tollway Houston, TX 77060.