These were the main issues that brought our rating to a 4, however, all of our guests were very impressed. She helped to make sure that the day of went as smoothly as possible. We asked for any date. I highly recommend Matt (Day of Manager), Nicoleta (Coordinator), and Amanda (Bridal Attendent) for your big day! Just a great spot to get married. Thank you so much for making our day the best ever!! I am now sad that our day is over but now trying to think of something else I can plan so we can go back. The Waterfall's new renovations are exquisite and the blown glass chandeliers are out of this world! Our whole experience with you The Waterfall has been nothing but amazing. The waterfall definitely over promised and under delivered. As I approached the dance floor she yelled at me as if I was her 4 year old child. We got married at the waterfall 10/6/18 and I'm so glad I listened to advice of others and took the time to actually look around to take it all in because his venue is gorgeous and truly were there for you every step of the way. In this regard as well, we have no complaints. Highly reccommend. We had our ceremony indoors due to the cold/windy weather after a hurricane! Select the Caribbean Station for the Oxtails your guests will thank you for it! From the moment the doors opened until the final song, our wedding reception at THE WATERFALL was incredible. tail! The staff was very organized and very accommodating to us. I cant say how happy we are about our whole experience. The cocktail hour had so much food to offer and all of our guests raved about how delicious everything was! After we had given her our address, she commented on how our high schools were competitors of each other, and stated "your the enemy" as if we were still in high school. Wedding consult, Nicole, was on top of all the preparations, making sure things ran smoothly and was very patient with my many questions. There was a surprise that the staff at The Waterfall prepared for us, but there was some miscommunication between them and our DJ which created confusion and an awkward moment during the reception. Where is Bellevue Hall located? This is the part where I was saying imagine anything and you shall receive. They are so professional. She was so accommodating throughout the entire planning process. Our wedding coordinator, Amanda, was so much fun to be with. Everyone raved about the food and how fantastic everything turned out! Our wedding day Hi Jina, They were sooo incredibly accommodating, and they met every one of our needs. Rest assured that booking with the The Waterfall is a safe bet. Melissa mentioned she recognized my last name, as she went to school. The guest were extremely satisfied with the food. I truly felt that the waterfall went above and beyond in ensuring my day was a dream come true. The Waterfall - Delaware Weddings [rev_slider waterfall] The Waterfall 3416 Philadelphia Pike, Claymont, DE 19703 | phone: 302-792-2600 | fax: 302-792-0120 Visit Website [tabby title="About The Waterfall"] The Waterfall is proud to announce that its facility is undergoing a multi-million dollar renovation project. thank you waterfall and staff!!! I'd say go take a tour and see their packages. We had an amazing night that no one will forget. Here is the response from the general manager: from our first tour to the end of the reception!! t the wedding has been raving about it. -large selection of cocktail hour food Our event planner Nicole was awesome and worked with us to make our day just the way we wanted it. We had a fabulous night and all of the guests did too! Located 30 minutes outside of Philadelphia. It was BANGING top to bottom. There is a separate room for cocktail hour which later turns into the dessert room. Waterfall Banquet Center Wedding in Claymont Delaware This past fall Jenn and Jason got married at the Waterfall Banquet Center in Claymont Delaware. we could relive this day everyday, it would always take place there. Request Pricing. Any question I had she answered, she was patient and kind, she made s Bree, Never in my dreams could I have imagined a more beautiful wedding!! Wow! When we started looking at venues in the Philadelphi Everything went great, from the big details such as the decorations to the small details such as making sure that us and our bridal party was feed. We LOVE the waterfall and would recommend it to anyone! The day of the wedding Nicole and the rest of the staff were able to make our DREAM wedding a REALITY. DAY OF THE WEDDING - everything that could've went wrong, DID! They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! They work by your side from beginning to end. We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. She is an incredible person and I would recommend her to anyone! I cannot say enough good things about the staff at The Waterfall. ly, professionally and with such kindness. Life just simply gets in the way. I don't have one single complaint from that day. Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. Really? Thank you for making my wedding day EVERYTHING I dreamed of! Everyone was blown away by the food. It is a beautiful space and all of our guests went on and on about how wonderful the day was. Couldn't ask for better in DE. During the consultation meeting we were promised an incredible experience, every concern we had was met with a solution. I wish I could rate the waterfall higher than 5 stars. Where to I even begin? We chose the large ballroom preceded by many different appetizer stations. We had 250 guests and we have not stopped hearing from them about how amazing our wedding was. Then the matred'-Just as attentive and fabulous. ect line of work and was so very pleasant and wonderful to work with along with his entire staff. We were also so surprised by the stunning flower tribute to my daughter. The whole time I just couldn't believe it was real because of how beautiful it truly is. The staff are some of the greatest people you will ever meet, the food is amazing as you have read below in other comments, but most importantly, how they make the Bride and Groom feel the day of the wedding is unforgettable. . On our wedding day she made sure the event ran smoothly, from helping with the dress bustle to the cake cutting; she made sure we were enjoying every minute. ideas to make my wedding perfect. Your other option, the Cascade Ballroom, can accommodate up to 325 guests. The dessert stations blew me away and were amazing! I remember in the moments leading up to my walking down the aisle all I kept doing was gushing over how they set up the decor - "Oh my gosh! The Grand Ballroom, which can accommodate up to 500 of your friends and family, is simply elegant with its crystal chandeliers and marble dance floor. Despite our setbacks, we would still recommend the waterfall as a venue for your future wedding. Beyond amazing! Don't let the area fool you, you don't feel like you're anywhere near Claymont. The cocktail room is elegant, well laid out, and FILLED with food! The entire staff went above, and beyond to make every moment so special! Even though both spaces are designed differently, they both provide couples with an elegant backdrop in which to exchange their vows and celebrate their big day. I will continue to share my story with engaged couples I work with--thanks a million! Thank you so much for the kind words! There were soooo many dessert options it was inane. and Abigail who were so kind and helpful and made sure our day was perfect. Thanks for everything! We dealt with Dan and Diandra and our wedding day, Anna was with us. VENUE: This one is pretty easy to see, one walk through and you can tell how gorgeous the ceremony will be outside among the marble columns and green gardens. Even with the missing DJ, everything ended turning out perfectly, which is all that matters! We couldnt be happier with their service. Thank you so much Sam and Marcus the owner!!! But speaking with her pretty much sealed the deal! Words do not do the Waterfall and its staff justice. Especially our event coordinator Jessy, and our bridal attendant Amanda. My actual wedding day ran so smoothly. Working with Adriana was also a good experience given the situation with Covid 19, t Everything was perfect. My assigned Event Specialist was Jessy Moran. Newark, Delaware. We can't thank the entire staff there enough for making our day so beautiful and so perfect! Everyone who we talked to said it was the best wedding they had ever been too . While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. I can't thank Rachel enough for all her help with our special day. This notable estate is truly a one-of-a-kind property at which to host your wedding celebration. She was actually getting married during the time of our planning and I never noticed a gap in service. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, coordinator and event specialist did not give a lot of feedback nor did they seem to be very organized. The staff were SO nice i can't even explain. We wish you both a lifetime of all the love & happiness! They took away the stress from us. Planning a wedding can be very stressful and nerve wracking, especially living through this pandemic, but I will never regret choosing this venue. Weve had several guests saying that our wedding was the best wedding theyve been to, and The Waterfall is a big part of that. Unfortunately being the bride i didn't get to eat much, but I'm happy my guests were happy. This venue aims to please - from the very first visit through my wedding day, you are treated not only like their best client, but their only client. A perfect day! You will not be disappointed! The Waterfall thanks you so much for your kind words and we wish the family all the best !! I cannot say enough how incredibly happy my husband and I are with this venue. It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. The food that we did taste was very tasty. Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH. The outdoor grounds were freshly landscaped, and during rehearsal the day before, Jessica helped the wedding party get in order and chimed in or made recommendations when needed. Feels like they got our $20,000 and my event is over so OH WELL. was so well organized and ran so smoothly because of their amazing staff. Throughout the wedding planning process, we kept in touch with David, and bounced ideas with him on what our vision was for the day. From the outside garden, cocktail space, to the gorgeous cascade ballroom, & most important: the drinks and endless food!!! The food was abundant and everything tasted great ! The staff at the Waterfall was absolutely amazing and made my daughter and son-in-law's wedding day absolutely perfect! Jessica stepped right in and made sure everything went smoothly. Thank you for being a part of our special day. I will forever have these memories! The outdoor wedding ceremony offered a magnificent backdrop for the perfectly landscaped setting. We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. We were in the Grand Ballroom which was the most beautiful room I have ever been in. From the very beginning all the staff there was so extremely nice and always available to help answer any questions or concerns we had. l, made us feel incredibly at ease after some unforeseen circumstances and she even made sure that my favorite food was in the bridal suite as I was getting ready! It did not stop them from making sure we had an the time of our life. She made sure we were taken care of every step of the way. You made our night perfect!!! There were no complaints at all throughout the entire evening, only praise for the magnificent job the entire staff rendered our guests. Thanks Waterfall! From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit The Crowne Plaza, where the bride got ready, had very elegant and clean modern looking rooms. The Waterfall did an amazing job with every aspect of the wedding. The Waterfall was absolutely amazing! They nailed every detailed we discussed and I can not thank them enough. The rest of our staff was outstanding as well taking special care of the tables where our immediate family was seated, and when the wedding occurring in the other ballroom got too rowdy, they were quick to work with the rest of the staff to get things under control so the issues next door didn't affect our day in any way. The garden ceremony area is beautiful. We even had our own bridal attendant which was so great! -the owner We worked with Maggie. In closing, I cannot end without talking about the FOOD! The place was wonderful. Nicole my event specialist, 1 word, AMAZING. The Waterfall was perfect!!!!! They are able to customize so much (napkins, table cloths, lighting, food options, etc.) I highly recommend this place - trust me, they won't let you down! You were so pleasant and kind to me. ht me food, water, napkins and even touched up my lipgloss. FOREVER GRATEFUL! I had a lot of my own decor I was providing for the wedding and was a little anxious about it being set up how I would like. I cannot tell you how many of our guest My wedding was 9/30/2018. I literally just had my wedding here at The Waterfall on May 6. The amount food is out of this world! Thanks so much to the staff at The Waterfall. The staff is so delightful--they work in sync with each other with the wedding party and their guests like magic--swift, helpful, happy, obliging--I was stunned at their performance. Nicole was great to work with. THE FOOD. Billy, Maggie, Ryan and Quinn were attentive to our every need and made the day extra special with their meticulous attention to detail. All 3 were AMAZING! I am so thankful for Amanda, our wedding attendant, she was beyond incredible and did everything she could to make our day great! spite there being another wedding, we wouldnt even know they were there. Thank you for such an amazing time. She did a super Tanya, We truly had the best night!!!!! I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. Thank you to everyone involved with our wedding! Adriana was our on-site coordinator but the entire team was helpful and able to answer our questions when needed. Our guests to this day still tell us it was the best wedding they have ever been to! Truly a pleasure to work with! The place is very professional and the caterers were very nice and accommodating. Whatever we needed they were right there accommodating everything. The food was delicious, the venue was gorgeous and the staff was phenomenal. I was in awe at how they decorated the entire room and the outside was INCREDIBLE!!!!! You will NOT regret it!!!!! When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! We had our wedding October 16, 2016 and everything was just amazing. I wish I could relive the entire day! I can't say enough great things about The Waterfall and honestly in the future, I want to have more events here. e venue took every precaution to make it comfortable/safe for everyone. Just thank you for making it beautiful. David. From the first visit, I was in love with this place! From the very moment I walked in for a visit, I knew this was the place I would have my wedding. Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. Let's start the planning process! Served very late and several of the meals were cold and under cooked, including the bride and grooms. It was a plea My daughter's wedding was on 6/7/19. We were plated and then when got up to mingle for less than 15 minutes are plates were gone almost instantaneously. b job and was so great to work with. ever. From the day we selected this dream venue, everything was wonderful. Rachael was extraordinary, she put up with me the whole time, helping me throughout the whole process and making it easier for me since I am in Nursing School. Just wanted to thank you again for all of your kind words! Everything was beautiful and excellently executed. s and every single part of our day went off without a hitch! I need someone to get married here just so i can eat there againi swearTheir sushi was even amazing-- we had the sushi station and i was kind of thinking it would be supermarket sushi but IT WAS SO GOOD!!! The views indoor and outdoor was outstanding! Everything looks so great!" I cant stress enough how amazing the Waterfall was and how happy we are that we booked this venue for our wedding. Chantre' and Devin exchanged life-long vows before family and friends at this . The entrees was amazing - hot, delicious, and served right on time. It was a perfect night! My husband and I wanted as much time for dancing as possible and the staff did a great job serving the food quickly so we could dance the rest of the night. A wedding at The Waterfall in Claymont, Delaware with Drayon and Taylor. Custom arched French doors open to reveal 14-foot ceilings, an oval dance floor made from hand-carved marble and draped ceiling accents. Everything is beautiful in there, especially the decor. I did provide photos and instructions with said decor, but I cannot tell you what an amazing job they did with set up! Please consider this venue if you are in MD, Philly or DE. We would highly recommend the Waterfall to everyone as the venue of choice. Billy and Maggie did a great job planning and prepping us so we knew when and where to go and made sure everything went to plan day of, everything went as smoothly as you could imagine. The venue is beautiful, the food is amazing and the staff is top notch. You will not be disappointed!!!! We can't say enough about the service, staff and food, it is top of the line! Staff was very pleasant and food was really good. Also, if you ask they will bring you anything you want up to the bridal suit. She was incredibly responsive and addressed any and all questions that came up. Thank you so much! Some girl left and other joined and there was a big mess. We luckily didnt have to share the venue that day with another party so the men and women were able to be separate and out of guests view. Our guests said it was the best reception they had ever attended! Besides Jessica, we also had a bridal suite attendant (whose name escapes me, sorry!) The venue itself is gorgeous from the outside ceremony, to the high ceiling cocktail hour, to the ballroom. My fiance and I were robbed of our food! I couldn't have asked for a better wedding day and I owe a big chunk of that to the Waterfall. We had a church ceremony and then only the cocktail hour and reception here. We have to give huge recognition to Samantha for all she did to make our special day come to life. Their captains and managers made sure everything ran like clockwork. They worked with us to set up our payments that would work better with our timeline & finances. They both made it so effortless a we only had to worry about saying our vows and have fun. This venue is well worth the money for everything to be so great! The wait staff and bar staff were wonderful. Most weddings you just have cake and maybe an ice cream bar. Every single one of my guests are still talking about my wedding and how incredible the venue, food, and staff were. They made sure my husband and I were fed and had drinks all night long. I worked with Maggie, who was amazing and so helpful from the beginning all the way through the wedding day. The quantity, and quality of the food, and service of the waitstaff not only floored my guests, but myself as well - and this was after a year of working with the venue. What a breathtaking venue and amazing staff the waterfall has. I could not have asked for a better family to work with for such a special day! the cake was dry and they seemed to have a junior artist do it which could have been fine but it was such a poorly done job. David & the staff was very professional, very kind & very organized. Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. All the best, I honestly felt bad bc they were doing the best they could and I had to remind my guests to be courteous so not their fault but the outside and inside bars couldve been opened to avoid this. we cannot thank the staff at The Waterfall enough for making our wedding day perfect! I can never thank them enough! My daughter's wedding attendant Sam, was so great! You even get a personal bridal attendant for the day of who gets you anything you need. If you are looking for a wedding reception venue, I seriously advise that you consider The Waterfall. . id, the general manager was also fantastic. All in all the venue was gorgeous, but I just wish I could of taken part in making things exactly how I wanted! I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. We are so happy and wish we could relive the night over again.