United Arab Emirates Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. We do not claim our questions will be asked in any interview you may have. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. United Arab Emirates Excellent time management skills combined with a superior knowledge of the customer service industry . Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Free interview details posted anonymously by Dnata interview candidates. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. This site is protected by reCAPTCHA and the Google Answer dates might appear two to three weeks before they were published. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. This interview question allows you to demonstrate your ability to be a self-starter. ", "I have a balance of experience between public and private transportation. scusiamo se questo pu causarti degli inconvenienti. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Self-motivated individual and strongly believes in teamwork. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. . {%selectedMarker.country%} dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. The recruitment coordinator immediately called for an initial interview after passing the paper screening. Are you able to be productive in any environment? Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. If I were to be asked to lie, I absolutely would not do that. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. After a week, I was called to report to start my duty. Answered April 24, 2018 Answer See 3 answers I want to grow and improve so the more specific my supervisor can be, the more helpful it is. - Is there anything from my background and experience that I can clarify for you? Help the interviewer to determine which personality type you are by answering this question clearly. I would be delighted to work at Dnata. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. Once You Subscribed, Don't Forget To Verify It From Your Email Address. Ask me what a JSON or API is and I will tell you exactly what it is. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. "The bulk of my industry related education has been on the job training. It's important to be able to professionally give and receive feedback.". om ons te informeren over dit probleem. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. Contact us here. ", "I am currently making $100,000 per year with two bonus opportunities. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Some of my favorite recent projects have included X, Y, and Z. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. First you will have an assessment test which is basically you need tackle the time limit. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. With that said, I can certainly work in an unpredictable environment from time to time. I was asked did I google it? Be sure to research the kind of environment offered in this position before the interview. ", "I try always to create 'what-ifs' because I know that plans change and fail. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Onze ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. I interviewed at Dnata in Feb 2023. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT. I worked very hard! I am a firm believer in the idea that feedback should be implemented quickly after it's given. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. 1.Technical 2 technical 3 managerial 3 round of interview. . The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. With that said, I love to learn about new resources. I interviewed at Dnata in Feb 2023. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. A creative and varied approach to learning inspires employees to interact with their customers in a fun, personable way. I have been in the industry 7+ years. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. In one instance, I had a new coworker who was having some troubles fitting in. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. We will get enough time to answer the question and no need to be hurry. - What is the company's primary goal for this position in the next 12 months? Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. )- Exhale. Through Indeed22 %. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Are there any courses you would recommend I take to round out my experience? Discuss your preferences with the interviewer. The first interview at dnata. Other online job site8 %. Customer Service Agent (Current Employee) - Austin, TX - February 4, 2020. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. "Continued education is vital to me because it allows me to remain current and competitive in this industry. "In additional to my regular responsibilities, my previous employer also asked me to be the head of our social committee. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Interview questions and answer examples and any other content may be used else where on the site. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Downvote 4. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. If hired at Dnata you can be assured that I would exceed your safety expectations. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Maybe they were unmotivated or preoccupied with their personal life. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Talk to the interviewer about your ability to create a variety of potential scenarios. "Thank you for asking - I do have a few questions. I was also processed for final interview. How do you react? First, we get everyone off to a common start. Take a few minutes to bring your resume to life for the interviewer. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Why do you specifically want to work for Dnata? I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. "Overall, my career has progressed a touch slower than I would have liked. dnata is one of the worlds largest air services providers. It's great to see their excitement for what's to come, and their passion for the industry. ", "Stress is part of any demanding job, and I embrace it to the fullest. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps I appreciate diversity in the workplace! ", "Without safety in the workplace, there would be complete chaos. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Would you mind sharing with me your favorite source for transportation-related news?". las molestias. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. My high grades and great discipline will make me a strong fit for this role with Dnata. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Include details of your project timeline, which you led, or what you had to teach yourself for the project to be successful. I was also processed for final interview. It didn't take much time before our manager noticed this particular individual was slacking. We do not have advertisements on our pages but we do try to make money through paid-memberships. Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. I refused to lie, and we stayed late. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. "I do consider myself to be a creative individual. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. Talk to the interviewer about your career progression and what you would like to see in the future. Written and technical interview conducted. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. I couldnt complete the last two. Some roles require one or more of the . Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc.